新山市希爾頓逸林酒店 (DoubleTree by Hilton Johor Bahru)

雖然酒店裝修有一段時間了，但維護的很好，還是有老牌酒店的品質在。晚上入住收穫double tree特色cookie很暖心。酒店走到JB sentral十幾分鍾，要穿過city嗎square二樓稍微需要找一下。酒店提供免費班車去mid valley和奧萊，這個很不錯，可以提前去前台預約，每天衹有有限班次，跟打車一樣快。

位置在小斜坡上去稍微不方便一點 服務很好很多細節都有儀式感 但沒辦法中文溝通 早餐很不錯可以加購

酒店服務特別好，就是廁所地漏反味道，每次出差都住這裡，前台和酒店的服務都很好，每次商務之旅住這裡都很方便，下次再來

一流服務，就是有點跟不上 AI 時代了，比如智能馬桶，智能家居控制。

下午休息 4-5 點左右以及 晚上睡覺 11 點多，都有人想開門進來，幸好我們都是反鎖的，否則不知道會發生啥事。另外一個不滿意的地方，我們離開酒店 10 天了，凍結的按金一直沒有解凍退回！到底前台發生問題了。多次跟酒店客服溝通都説有辦理，但是一直跟廣州這邊銀行查詢，都説沒有凍結！！

Room aircon not working. Assured change of room next day only but given evening only n Duty Mngr Ivan was extremely cold. We were given complimentary 2 days breakfast which was not satisfactory. Coffee machine was giving out Americano rather watery n we informed the staff tat n they didn’t take any action. We also realised this hotel automatically controls de aircon to higher temperature after 7pm each night leaving our room warm. Both nights were a disaster. Aircon vent is dusty as it aggravated my asthma. They charged us to upgrade to Kings room as only a king room and a double room can have interconnected rooms. This could be detailed in 訂房網站 we would have not booked this hotel. Feel ripped off after not getting a proper test nor sleep. If nothing is done to compensate my stay, I will put this up in social media.

Hotel situated at the JB city with very strategic location. Staff very polite and always attend to customer needs. Room is very clean.

Check in process was smooth and we were very happy with the hospitality. Every staff has a big smile on their faces. We were then greeted with complimentary fresh and warm signature cookies upon arrival which really brightens our day! The room was overall clean although the hotel itself is a bit dated, the windows and wallpaper were old and worn off. Well maintained I would say. Hope they could do a bit of refurbishment or upgrading works to give it a new face lift! Shower pressure was also great needless to say. We would stay again in the future!

The staff were all polite and they even have a WhatsApp care line which was very responsive and I was impressed. Got 2 rooms for a family of 4. The rooms could have been better because one sink was stuck, the other room’s ventilation wasn’t great. Quality of amenities were basic and expected. It would have been better if

🌟🌟🌟🌟🌟 5/5 – Exceptional Stay at DoubleTree by Hilton Johor Bahru From the moment we arrived, the experience at DoubleTree Hilton Johor Bahru was outstanding. We were warmly greeted with their signature chocolate chip cookies, a small but thoughtful gesture that immediately set the tone for a memorable stay. The check-in process was smooth and efficient, with the front desk staff going above and beyond to make us feel welcomed. Their professionalism, friendliness, and attention to detail stood out throughout our stay. Our room was spacious, spotless, and elegantly designed, offering a beautiful view of the Johor Bahru skyline. The bed was incredibly comfortable, ensuring a restful night’s sleep. I especially appreciated the modern amenities provided, from the well-equipped workspace to the luxurious bathroom. Dining at the hotel was another highlight. The buffet breakfast offered a wide variety of local and international selections, freshly prepared and full of flavor. The service staff were attentive, always ready to assist with a smile. The facilities were top-notch – the swimming pool overlooking the city was a fantastic spot to relax, while the gym was well-maintained and equipped with everything needed for a good workout. What truly made the stay exceptional was the warm hospitality of the entire team. Every interaction – whether at the restaurant, housekeeping, or reception – reflected genuine care for guests’ comfort and satisfaction. In short, DoubleTree Hilton Johor Bahru is the perfect blend of luxury, comfort, and world-class service. Whether for business or leisure, I would highly recommend this hotel to anyone visiting Johor Bahru. I look forward to returning soon.